Rethink the overall Thalys experience: Making it more efficient, engaging & caring.
A strategic phase with design thinking workshops, interface design, but also a reflection on the physical experience (the train, stations & the ticket).
Client: Thalys | Publicis Sapient
Role: Senior UX Designer (lead on this project)
Sector: Travel / Transport
Services: Workshop, Strategy, Interface, Dataviz, Product