Jun 1, 2023
Schemas & tools for design daily work
Schemas & tools for design daily work
Sharing the schemas that guide some of our thinking. Useful for design, but sometimes useful for ourselves. Some are homemade, others come from scientists, mentors & thinkers.
Sharing the schemas that guide some of our thinking. Useful for design, but sometimes useful for ourselves. Some are homemade, others come from scientists, mentors & thinkers.
1. Dunning-Kruger Effect
Don't skip the steps to a fine-tuned understanding of things. A good experience depends on good organization. And bad organization is the legacy of a hundred decisions. Sometimes you want to simplify everything quickly, but then you can lose the whole organization and therefore the experience.
2. Flow state
Mihály Csíkszentmihályi did an excellent job on “The Flow” in 1990. A certain state of being that enables optimal concentration and efficiency in whatever we undertake. Beware: too many challenges at once and you risk burn-out. Then you can hurt others (the flying stapler). On the other hand, too many skills for too few challenges and you're in for maximum boredom. There, you can get so bored that you lose confidence in yourself. So it's a question of balance : maintain the right level of challenge and regularly upgrade skills. And this applies to you, your colleagues, your loved ones, to the experience you offer, to your users.
3. Sun Curve
The merise method was widely used in the 1970s and 1980s for the massive computerization of organizations. It can be transposed to today's major digital transformations. It's good to see that, at a certain stage, it's advisable not to get bogged down in details, but to start designing the new system. Valid for an experience, a product, a service.
4. Managing Complex Change
Here are the 5 key ingredients for change. Remove one and see what effect it has. The importance of a shared vision, of staying in the flow state, of having the means, the rewards and a clear plan of action. Anything nebulous is a recipe for failure.
5. The Manager Matrix
A useful schema for understanding certain opportunities and pitfalls. Sometimes one wonders why the experience is broken. One of the causes may be stubbornness or ignorance of the right priorities to have. So we need to find ways to act on the axes. Make the directive more open. Infuse design skills and culture at all levels.
6. Change Steps - Kübler-Ross model
In 1969, psychiatrist Kubler-Ross invented this model, which provides a reading of the different phases we go through when mourning or experiencing a sudden event that triggers emotions. It can be transposed to our lives and professional projects, especially when a new parameter comes along and calls the system into question.
7. The 4 Experience Design gravity centers
On a regular basis, we hear a lot of talk about Experience Design or Product Design (which, by the way, is the same thing, just a matter of semantic taste). I propose to talk about centers of gravity: 4 centers of gravity including each designer. Generally one in major and the others minor. It's more flexible. You're an Experience/Product Designer with 1 or more centers of gravity. Here are the 4:
Research & Strategy: research work without dissociating the strategic directions to be taken.
Product, services & UX: the ability to structure a new experience, product or service based on Research & Strategy.
Design Systems & UI: materializing the experience, product or service from a well-structured design - and it's impossible to do that today without talking about Design Systems.
Brand, creative & content: Starting from or creating the brand and being able to create what is needed in terms of identity, positioning and content that will make the product shine beyond its use.
8. Parkinson’s Laws
In 1955, Cyril Northcote Parkinson created his laws which highlight the fact that a job will expand according to the time it is given. By assigning the right amount of time to a task, we minimize complexity and proscratination to gain back time. Deadlines are motivating. More time = less effort required. Less time = more effort required. That's why, with the right skills, pragmatism and experience, it's important to size the phases of a project accurately and precisely.
9. The Brief Builder
A few years ago, at Nurun, we came up with a tool for one of our clients to help them create briefs more accurately. We've brought it up to date here, and it's still useful even today !
10. Kano Revisited
Qualify user feedback using a simple matrix to gain greater understanding and recommendations for the future with this revisited Kano.
1. Dunning-Kruger Effect
Don't skip the steps to a fine-tuned understanding of things. A good experience depends on good organization. And bad organization is the legacy of a hundred decisions. Sometimes you want to simplify everything quickly, but then you can lose the whole organization and therefore the experience.
2. Flow state
Mihály Csíkszentmihályi did an excellent job on “The Flow” in 1990. A certain state of being that enables optimal concentration and efficiency in whatever we undertake. Beware: too many challenges at once and you risk burn-out. Then you can hurt others (the flying stapler). On the other hand, too many skills for too few challenges and you're in for maximum boredom. There, you can get so bored that you lose confidence in yourself. So it's a question of balance : maintain the right level of challenge and regularly upgrade skills. And this applies to you, your colleagues, your loved ones, to the experience you offer, to your users.
3. Sun Curve
The merise method was widely used in the 1970s and 1980s for the massive computerization of organizations. It can be transposed to today's major digital transformations. It's good to see that, at a certain stage, it's advisable not to get bogged down in details, but to start designing the new system. Valid for an experience, a product, a service.
4. Managing Complex Change
Here are the 5 key ingredients for change. Remove one and see what effect it has. The importance of a shared vision, of staying in the flow state, of having the means, the rewards and a clear plan of action. Anything nebulous is a recipe for failure.
5. The Manager Matrix
A useful schema for understanding certain opportunities and pitfalls. Sometimes one wonders why the experience is broken. One of the causes may be stubbornness or ignorance of the right priorities to have. So we need to find ways to act on the axes. Make the directive more open. Infuse design skills and culture at all levels.
6. Change Steps - Kübler-Ross model
In 1969, psychiatrist Kubler-Ross invented this model, which provides a reading of the different phases we go through when mourning or experiencing a sudden event that triggers emotions. It can be transposed to our lives and professional projects, especially when a new parameter comes along and calls the system into question.
7. The 4 Experience Design gravity centers
On a regular basis, we hear a lot of talk about Experience Design or Product Design (which, by the way, is the same thing, just a matter of semantic taste). I propose to talk about centers of gravity: 4 centers of gravity including each designer. Generally one in major and the others minor. It's more flexible. You're an Experience/Product Designer with 1 or more centers of gravity. Here are the 4:
Research & Strategy: research work without dissociating the strategic directions to be taken.
Product, services & UX: the ability to structure a new experience, product or service based on Research & Strategy.
Design Systems & UI: materializing the experience, product or service from a well-structured design - and it's impossible to do that today without talking about Design Systems.
Brand, creative & content: Starting from or creating the brand and being able to create what is needed in terms of identity, positioning and content that will make the product shine beyond its use.
8. Parkinson’s Laws
In 1955, Cyril Northcote Parkinson created his laws which highlight the fact that a job will expand according to the time it is given. By assigning the right amount of time to a task, we minimize complexity and proscratination to gain back time. Deadlines are motivating. More time = less effort required. Less time = more effort required. That's why, with the right skills, pragmatism and experience, it's important to size the phases of a project accurately and precisely.
9. The Brief Builder
A few years ago, at Nurun, we came up with a tool for one of our clients to help them create briefs more accurately. We've brought it up to date here, and it's still useful even today !
10. Kano Revisited
Qualify user feedback using a simple matrix to gain greater understanding and recommendations for the future with this revisited Kano.
1. Dunning-Kruger Effect
Don't skip the steps to a fine-tuned understanding of things. A good experience depends on good organization. And bad organization is the legacy of a hundred decisions. Sometimes you want to simplify everything quickly, but then you can lose the whole organization and therefore the experience.
2. Flow state
Mihály Csíkszentmihályi did an excellent job on “The Flow” in 1990. A certain state of being that enables optimal concentration and efficiency in whatever we undertake. Beware: too many challenges at once and you risk burn-out. Then you can hurt others (the flying stapler). On the other hand, too many skills for too few challenges and you're in for maximum boredom. There, you can get so bored that you lose confidence in yourself. So it's a question of balance : maintain the right level of challenge and regularly upgrade skills. And this applies to you, your colleagues, your loved ones, to the experience you offer, to your users.
3. Sun Curve
The merise method was widely used in the 1970s and 1980s for the massive computerization of organizations. It can be transposed to today's major digital transformations. It's good to see that, at a certain stage, it's advisable not to get bogged down in details, but to start designing the new system. Valid for an experience, a product, a service.
4. Managing Complex Change
Here are the 5 key ingredients for change. Remove one and see what effect it has. The importance of a shared vision, of staying in the flow state, of having the means, the rewards and a clear plan of action. Anything nebulous is a recipe for failure.
5. The Manager Matrix
A useful schema for understanding certain opportunities and pitfalls. Sometimes one wonders why the experience is broken. One of the causes may be stubbornness or ignorance of the right priorities to have. So we need to find ways to act on the axes. Make the directive more open. Infuse design skills and culture at all levels.
6. Change Steps - Kübler-Ross model
In 1969, psychiatrist Kubler-Ross invented this model, which provides a reading of the different phases we go through when mourning or experiencing a sudden event that triggers emotions. It can be transposed to our lives and professional projects, especially when a new parameter comes along and calls the system into question.
7. The 4 Experience Design gravity centers
On a regular basis, we hear a lot of talk about Experience Design or Product Design (which, by the way, is the same thing, just a matter of semantic taste). I propose to talk about centers of gravity: 4 centers of gravity including each designer. Generally one in major and the others minor. It's more flexible. You're an Experience/Product Designer with 1 or more centers of gravity. Here are the 4:
Research & Strategy: research work without dissociating the strategic directions to be taken.
Product, services & UX: the ability to structure a new experience, product or service based on Research & Strategy.
Design Systems & UI: materializing the experience, product or service from a well-structured design - and it's impossible to do that today without talking about Design Systems.
Brand, creative & content: Starting from or creating the brand and being able to create what is needed in terms of identity, positioning and content that will make the product shine beyond its use.
8. Parkinson’s Laws
In 1955, Cyril Northcote Parkinson created his laws which highlight the fact that a job will expand according to the time it is given. By assigning the right amount of time to a task, we minimize complexity and proscratination to gain back time. Deadlines are motivating. More time = less effort required. Less time = more effort required. That's why, with the right skills, pragmatism and experience, it's important to size the phases of a project accurately and precisely.
9. The Brief Builder
A few years ago, at Nurun, we came up with a tool for one of our clients to help them create briefs more accurately. We've brought it up to date here, and it's still useful even today !
10. Kano Revisited
Qualify user feedback using a simple matrix to gain greater understanding and recommendations for the future with this revisited Kano.
